Frequently Asked Questions

Bookings and Rates
Is it cheaper to book directly through your website?Arrow Icon
Do I need to pay a deposit?Arrow Icon
What is your cancellation policy?Arrow Icon
About Billy Bones Accommodation
Are pets allowed?Arrow Icon
What time is check-in and check-out?Arrow Icon
Is WiFi included?Arrow Icon
Do you provide parking?Arrow Icon
Do your properties have kitchens and laundry facilities?Arrow Icon
How can I contact you if I have more questions before booking?Arrow Icon
About Cleveland House
Where is Cleveland House located?Arrow Icon
How many guests can Cleveland House accommodate?Arrow Icon
How many bedrooms and bathrooms are there?Arrow Icon
What are the sleeping arrangements?Arrow Icon
Does the house have any special amenities?Arrow Icon
How far is Cleveland House from the beach?Arrow Icon
What attractions are nearby?Arrow Icon
What are the check-in and check-out times?Arrow Icon
Are pets allowed?Arrow Icon
Are stag and hen parties permitted?Arrow Icon
About Rooms at The Quayside
Where is Rooms at the Quayside located?Arrow Icon
How many rooms does the property have and who are they suitable for?Arrow Icon
What types of rooms are available and what features do they offer?Arrow Icon
Do any rooms face the street, and will noise be an issue?Arrow Icon
Are all rooms accessible by stairs?Arrow Icon
What is included in each stay?Arrow Icon
What are the check-in and check-out times?Arrow Icon
Are pets allowed?Arrow Icon
Is there parking available and any EV charging?Arrow Icon
What is the cancellation policy?Arrow Icon
Are stag or hen parties permitted?Arrow Icon
Is there storage for sports equipment like surfboards or bikes?Arrow Icon
What Internet service is provided?Arrow Icon
About The Apartment, Poole Quay
Where is the apartment located?Arrow Icon
How many bedrooms does the apartment have?Arrow Icon
Is there a kitchen in the apartment?Arrow Icon
Does the apartment have outdoor space?Arrow Icon
What amenities are included in the apartment?Arrow Icon
What are the check-in and check-out times?Arrow Icon
Are pets allowed?Arrow Icon
Is there parking available?Arrow Icon
What is the cancellation policy?Arrow Icon