Frequently Asked Questions
Bookings and Rates
Is it cheaper to book directly through your website?
Do I need to pay a deposit?
What is your cancellation policy?
About Billy Bones Accommodation
Are pets allowed?
What time is check-in and check-out?
Is WiFi included?
Do you provide parking?
Do your properties have kitchens and laundry facilities?
How can I contact you if I have more questions before booking?
About Cleveland House
Where is Cleveland House located?
How many guests can Cleveland House accommodate?
How many bedrooms and bathrooms are there?
What are the sleeping arrangements?
Does the house have any special amenities?
How far is Cleveland House from the beach?
What attractions are nearby?
What are the check-in and check-out times?
Are pets allowed?
Are stag and hen parties permitted?
About Rooms at The Quayside
Where is Rooms at the Quayside located?
How many rooms does the property have and who are they suitable for?
What types of rooms are available and what features do they offer?
Do any rooms face the street, and will noise be an issue?
Are all rooms accessible by stairs?
What is included in each stay?
What are the check-in and check-out times?
Are pets allowed?
Is there parking available and any EV charging?
What is the cancellation policy?
Are stag or hen parties permitted?
Is there storage for sports equipment like surfboards or bikes?
What Internet service is provided?
About The Apartment, Poole Quay
Where is the apartment located?
How many bedrooms does the apartment have?
Is there a kitchen in the apartment?
Does the apartment have outdoor space?
What amenities are included in the apartment?
What are the check-in and check-out times?
Are pets allowed?
Is there parking available?
What is the cancellation policy?